Stillpoint Associates were engaged to undertake a programme of work to increase the coaching capability of our management teams, predominantly senior manager level from a number of functions, including Finance & Commercial, Customer Collections, Sales and Marketing. These programmes have each been tailored to the individual requirements of the team concerned.
The feedback from participants has consistently been positive both in terms of own personal growth and, equally important, their ability to motivate their teams during periods of significant organisational change. However the impact that we value most has been how the teams involved have improved their performance through a shared understanding of their team goals and each individual’s contribution. This work has raised the level of communication, removed some of the distracting factors with the teams and enabled managers to focus on the important aspects of performance.
We are pleased with the impact of investing in a programme which works closely with the individual – to understand themselves and in so doing learn how to understand others. Our managers have found this personal approach to be different and enlightening. We see this investment as an important personal motivator in itself. As a result of individuals being able to apply the benefits in many parts of their life, we found that subsequently individual have become more engaged, putting in tremendous personal time and commitment to their development in the workplace, much more so than on other occasions.
We will continue to utilise their services for the foreseeable future and I would recommend them to any prospective organisation. Overall we found them to have made a significant difference to our businesses and believe them to offer a real return on our investment.